ORDER INSTRUCTIONS<
> simply phone, FAX, mail or SHOP ONLINE at www.bxgauto.com. Experienced classic parts specialists are ready to handle your order and provide assistance. Be sure to supply us with your vehicle description and item #¿s for a fast order. Phone and on-line orders may be paid by VISA, MasterCard or Discover. Personal check will delay your order 2 weeks We will in no way willingly offer, sell or allow the use of your personal information to any out side sales, marketing, research or other vender with our you specific written permission.<
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>SALES TAX INFORMATION<
> Orders shipped outside of New York are exempt from sales tax. New York residents are required to add 7% sales tax to all the orders.<
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>DAMAGE CLAIMS<
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> Ground Packages <
> always check the contents of your shipment in the presence of the person delivering the merchandise. Should any damage occur, immediately notify Brand ¿X¿ so that all steps necessary will be taken to ensure a prompt replacement of any damaged goods. Replacement parts will normally be sent within 4 business days after receipt of a claim number from the carrier. Instructions will be given to you on how to handle damaged goods replacement. Brand ¿X¿ is not responsible for any damaged part if notification is not given within 2 working days of receipt of goods (excluding Sundays and Holidays). Brand ¿X¿ will file your claim with the carrier in most cases. If the customer files a claim with the carrier, Brand ¿X¿ will not be responsible for replacing damaged products and the customer will be responsible to pay for any replacements until the carrier pays the claim. Please follow these instructions to avoid any problems or misunderstandings associated with damaged products and freight claims.<
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>Truck Freight<
> YOU MUST check the contents of your shipment in the presence of the person delivering the merchandise. DO NOT ALLOW THE DELIVERY PERSON TO LEAVE PRIOR TO CHECKING YOUR SHIPMENT. Should any damage occur, YOU MUST NOTE THE DAMAGE ON THE "BILL OF LADING". If the damage is to one/tow items but not all the items you can either accept the shipment with damages listed on the BILL OF LADING or completely refuse the shipment The Bill of Lading is a legal document. If you accept the shipment and sign the Bill of Lading stating that the items have been received in good condition and damages are later discovered, THERE IS NO RECOURSE WITH THE CARRIER. If items are discovered to be damaged at time of delivery and noted on the Bill of Lading, refuse or accept as damaged noting the specific damage on Bill of Lading. Immediately notify Brand ¿X¿ so that all steps necessary will be taken to ensure a prompt replacement or adjustment of any damaged goods.<
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>SHORTAGES<
> Always check the contents of your delivery to assure all the parts ordered were received. If you are missing any item(s) be sure to check for back orders notated on your invoice before calling our customer service department (see back orders). If a shortage has occurred, contact our customer service department within 2 days of delivery to assure a prompt replacement. Brand ¿X¿ assumes no liability after this period.<
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>RETURNS<
> Products may be returned for a full refund, credit or exchange within 30 days of receipt. All returns are subject to a 25% restocking fee after 30 days. Should you need to return a part for refund, exchange or credit, please contact our customer service department for a return authorization number and instructions. Brand ¿X¿ will not accept returned goods without prior authorization. Customer will pay freight on all return orders. Important: Gift certificates have no cash value and must be redeemed for merchandise only. All special order products prepaid in full and are non-returnable. Brand ¿X¿ always recommends professional installation on all products. Any item which has been altered, painted, installed or deemed non-resalable by Brand ¿X¿ will be returned to the customer at the customer¿s expense. Brand ¿X¿ is not responsible or liable for labor fees associated with the installation, removal, modification or repair of any product purchased regardless of the circumstances. Brand ¿X¿ is not responsible for any damage or discoloration incurred in relation to chemical products including cleaners, waxes, polishes, paints, etc.<
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>RIGHTS AND LEFTS<
> Some items in this catalog are presented as right or left hand products. (right side-passenger) (Left side-drivers). Right hand or left hand sides are determined by sitting in the vehicle, not standing in front of the vehicle.<
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>KIT PRODUCTS<
> All Brand ¿X¿ Parts catalogs include kits which contain a variety of products. On occasion we may run out of an item supplied with a kit. If this happens we will generally ship what is in stock and back order the item(s) which are not in stock. You may contact our sales department by phone to verify which items are not in stock at the time the order is placed. The customer may decide whether to accept the partial kit or have the entire kit back ordered until the kit is completed and all the items can be shipped at the same time. If the customer decides to accept partial delivery of the kit, then the full price of the kit will be charged to the customer and the back ordered items will be shipped no charge when they arrive at our warehouse. Customers will be charged the appropriate freight fees when applicable. Cancellation of products from a kit will be accepted at 25% below the actual current retail price of the item. Brand ¿X¿ There is no shipping outside the continental United States.<
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>REFUSALS<
> All refused orders will be subject to a 25% restocking fee. Brand ¿X¿ will consider the entire order cancelled and void with no notification to the customer. The customer will be billed 25% plus all freight charges to and from the destination. Contact our customer service department for more information.<
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>PRODUCT AVAILABILITY<
> Availability of all items in this catalog are subject to change without notice. Brand ¿X¿ reserves the right to discontinue products, services or accessories without notice.<
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>PRICING<
> Prices in this catalog were in effect at the time of printing and supersede all prices in any previous publication. Brand ¿X¿ makes every effort to honor the prices contained herein. However, due to increased costs of manufacturing, materials, etc., prices can change. We reserve the right to change prices without notice. For current pricing please visit our website, or contact a Brand ¿X¿ sales representative during normal business hours.<
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>BACK ORDERS<
> The invoice located in the packing slip of your order will notate any items that were out of stock at the time of shipping. The unavailable items will be back ordered unless otherwise specified on your order form or verbally to a sales representative when placing your order by phone. Back orders are usually shipped when the products arrive at our warehouse without prior notification. Brand ¿X¿ will make an effort to contact the customer if the backorder is more than 90 days old. If you wish to cancel a back order, please notify our customer service department immediately. The customer will be responsible for a 25% restocking fee and freight charges if the back order is cancelled or returned after the items are shipped.<
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>TRADEMARK AND COPYRIGHT<
> The Brand ¿X¿ catalog is copyrighted. No part of this publication including text, photos, or illustrations may be reproduced without the prior written permission of Brand ¿X.<
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>INSURANCE<
> Each order is charged an insurance fee of $1.50. This fee will insure the entire order and protect you completely from damages or loss. The order forms located in the rear of this catalog include this fee in the indicated column when your order is being totaled.<
> Orders that are considered oversized, orders that must be shipped via truck freight, orders that require expedited shipping, or items that are drop shipped directly from the manufacturer are not eligible for free shipping.<
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>OVERSIZE-OVERWEIGHT<
> All items which are considered "OS" (oversize) are items that can be shipped via ground, however at an oversize rate indicating a minimum fee of 30 lbs. or 70 lbs. depending on the item. Boxes shipped that are 84"-108" width and girth are considered single oversize items and are charged at a minimum rate of 30 lbs. per box. Double oversize boxes are over 108"-130" width and girth and are charged at a rate of 70 lbs. Single or double oversize items which weigh more than the minimum weight will be charged in accordance with their actual weight. There may be products listed in this catalog which are oversized but are not indicated as such. We reserve the right to charge an O/S fee on any order which contains a product that is oversized even though it may not be indicated.<
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>TRUCK FREIGHT<
> Products in this catalog that require truck freight are usually indicated below the product "must be shipped via truck freight". This indicates that the product is too large for ground delivery and must be shipped by motor freight. There may be items listed herein that are not indicated as truck freight. These items must be pre-paid in advance including freight charges before the shipment can be sent. Brand ¿X¿ requires a minimum $140.00 fee for all out of state truck shipments. Truck Freight rates could be higher depending on what is being ordered and the destination. Brand ¿X¿ requires truck shipments to be sent to valid commercial address. Residential deliveries require an additional $100.00. Please include a commercial business address whenever possible. If a commercial address is not available we can truck freight to the closest terminal of your destination city where you can arrange pick-up If an address is not deemed to be a commercial address by the delivering carrier, additional charges may apply. These charges are the responsibility of the customer. For additional information contact our customer service department during regular business hours.

COD ORDERS Brand ¿X¿ does not accept COD orders. Please call 518-796-3594 with any further questions.

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